The Essence of An Apology: When is an Apology Meaningful?

by | Feb 6, 2014 | Executive Coaching, Leadership Development

Last updated on March 15th, 2017

CommPRO reached out to their community and asked: ”The Essence of an Apology. When Does an Apology Mean Something?” How does this play out in the corporate world? Are there cultures who do it better?” Dr. Allen was very pleased that her response to this relevant question for leaders and businesses was published.

Apologizing well is an essential life skill; it requires a considerable level of emotional intelligence. Emotional intelligence involves self-awareness, self-management, interpersonal awareness, and the ability to build positive interpersonal relationships. Good apologies require us to know our own hearts and minds, to truly hear others, to control our own impulses, and to behave in ways that engender trust and good will.


http://www.commpro.biz/corporate-communications/business-ethics-corporate-communications/essence-apology/

Dr. Chris Allen

Dr. Chris Allen

Dr. Chris Allen, a workplace psychologist and executive coach, is the president of Insight Business Works. She helps organizations and leaders develop the "people" side of the business. She is a Certified Meyers-Briggs Type Indicator Practitioner, a Certified PeopleMap Trainer, a Board Certified Coach, a Certified Workplace Big Five and Workplace 360 Practitioner, and a Licensed True Alignment Practitioner. Changing organizational culture to align cultural values with business outcomes is her passion. Contact Chris at chris@insightbusinessworks.com.

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