Resilience is a Competitive Advantage: How To Stop Resisting It And Start Building It

by | Mar 6, 2018 | Executive Coaching, Forbes Coaches Council Featured Articles, Leadership Development | 0 comments

Last updated on May 13th, 2019

A Forbes Coaches Council Publication – If personal resilience gives us a competitive advantage and is a skill that we can develop, why do we resist learning how to build this expertise?

In my experience as an executive coach and trainer, I find some people are excited to learn about how they can become more resilient. Entrepreneurs, in fact, tend to be like this — but then entrepreneurs are often enthusiastic about most things.

Frequently, however, I encounter reluctance from leaders who express the mindset of “I don’t have time to learn how to be resilient.” Sometimes I also hear, “I wouldn’t have to figure out how to be more resilient if only my boss (or co-worker, employer, etc.) would change.” When people believe that others need to change (and often they do), they resent the idea that they should learn to better cope with such stressors.

Fundamentally, I understand these complaints. When I was a graduate student in psychology, a classmate wanted to practice progressive muscle relaxation with me — an important technique for budding psychologists to master. One reason this classmate asked me to help her was that she knew me at that time to be a tense, stressed-out human, a veritable knot of worry and tension — i.e., a perfect candidate. Of course, I told her, “I don’t have time to learn relaxation.” You see, learning this relaxation technique involved not only a few sessions with her, but it also required homework; I had to practice on my own.

I also understand as someone who has been a member of dysfunctional work teams and in unhealthy organizations. I remember bristling that I should have to cope better when so many others needed to change first or, in my opinion, more. When employees must do more with less, cope with inefficiencies or inequities in the workplace or work for leaders who “don’t get it,” they understandably want to see sweeping changes in the team, the organization or the industry. While we should, of course, work toward institutional change, I believe we must also develop our resilience. Resilience increases well-being, happiness, productivity and success in both our professional and personal lives. It is, as I said at the beginning of the article, the best competitive advantage.

Yes, skill building is hard and requires setting aside time and making an effort to practice. Like learning a new musical instrument or sport, it is easy simply to say, “I’m not good at this.” But resilience is like a muscle that gets stronger with repeated practice. We learn by doing, not by watching or reading a blog post on the topic. Of course, we don’t want to just cope with the status quo — we want to change the system and to make it better. But, in the meantime, there is no benefit to digging in our heels and becoming ill from stress. There is no benefit to being a martyr.

So, if we come to accept that we should develop this psychological muscle called resilience, how do we go about it? Fortunately, we are not born with a pre-determined amount of this trait. Although evolution has given us all fundamentally the same stress-response system, the most resilient individuals are those who believe that they, and not their circumstances, determine their success.

Here are some tips for developing greater resilience and increasing your competitive advantage:

1. View every experience as an opportunity to learn and grow, which is called a growth mindset. People who believe that they can get better at coping and learn from mistakes have greater resilience.

2. Find the meaning and purpose in your work, in your failures and in all of your experiences. Research shows that if a task is stressful, but you are doing it to help others or because you believe in the cause, this negates the biological impact of the stress. In fact, instead of a stress response, your body will experience a challenge response, which can make you healthier.

3. Reframe anxiety and fear as helpful. When we are in a stressful situation and feel our heart pounding or our breathing becoming rapid, we need to remind ourselves that our body is preparing us for action, the way an athlete may respond when they get started in competition. Our physical and emotional reactions are designed to help us perform better. What comedian, singer or actor do you know who doesn’t get the jitters before a performance? They will tell you that they would not perform as well if they were not nervous.

4. Practice (a keyword!) self-compassion and emotional agility. Work to let go of self-criticism, to accept that there is no perfect and to avoid getting hooked by emotions. Mindfulness, where we notice our thoughts and let them go (not becoming attached to our internal reactions), is essential for emotional agility and well-being.

5. Take care of the body and the mind. Plan for enough sleep, proper nourishment and exercise. Take time to pause and recover throughout your day. Think of your day as a series of sprints rather than a marathon.

6. According to positive psychologists, we learn best and are most creative and solution-focused when we are relaxed, curious and happy. Happy people are more successful than people who are more stressed out and cynical. Find opportunities for laughter and joy if you want to become more resilient.

7. Resilience is a skill set that we develop best with others, so get social support. Research shows that social isolation puts people at emotional and physical risk. Some people need many connections, while others need only a few. What’s important is that you have someone to break bread with, to talk with about the little and the big things, to share activities you enjoy and who encourages and supports you.

8. Take the long view. If you work to develop these habits over time, you will become more resilient, which will help you to become a happier, more successful person and leader.

These habits have helped me to develop resilience; I just had to overcome my resistance first.

Dr. Chris Allen

Dr. Chris Allen

Dr. Chris Allen, a workplace psychologist and executive coach, is the president of Insight Business Works. She helps organizations and leaders develop the "people" side of the business. She is a Certified Meyers-Briggs Type Indicator Practitioner, a Certified PeopleMap Trainer, a Board Certified Coach, a Certified Workplace Big Five and Workplace 360 Practitioner, and a Licensed True Alignment Practitioner. Changing organizational culture to align cultural values with business outcomes is her passion. Contact Chris at chris@insightbusinessworks.com.

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